Client can't be named and the numbers are theirs, not ours. What we can describe is the shape: exceptions explained in a sentence rather than dumped in a queue, and a hard rule that the agent never posts to the ledger.
Some records stay short because the client can't be named or the numbers are theirs rather than ours. We walk through the shape of it, and what it would mean for you, during a Sprint.
We map one workflow against your real systems and tell you honestly which column you'd end up in — and if it's the wrong one, we'll say that instead of selling you a build.